Privacy Policy
Effective Date: 20/08/2025
Blu Ceylon (“we”, “our”, “us”), operated by Fresh Leaf (Pvt) Ltd in Sri Lanka, respects your privacy and is committed to protecting the personal information of all visitors and customers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.bluceylon.com or communicate with us.
1. Information We Collect
Since Blu Ceylon specializes in selling Ceylon sapphires online in Sri Lanka and internationally, we collect limited information necessary to respond to your inquiries and improve our services.
Personal Information: Name, email address, phone number, and any details you provide when contacting us via WhatsApp, email, or inquiry forms.
Technical Information: Non-identifiable data such as browser type, device, and usage patterns, collected through Google Analytics.
Communication Records: Details of your inquiries or messages via WhatsApp or email.
2. How We Use Your Information
Your information is used only for:
Responding to gemstone inquiries and customer support requests.
Providing details about Ceylon sapphires, pricing, and availability.
Analyzing website traffic and performance through Google Analytics.
Maintaining security and preventing misuse of our website.
We do not sell, rent, or trade your information to third parties.
3. WhatsApp Communication
When you contact us via WhatsApp, your phone number and chat details are stored securely and used only for responding to your request. We do not share these details with anyone outside Blu Ceylon.
4. Cookies and Analytics
Our website uses Google Analytics to understand visitor behavior and improve user experience. Cookies may be used to collect non-personal information such as:
Pages visited
Time spent on the website
Referring websites
You can disable cookies in your browser settings at any time.
5. International Customers
Since Blu Ceylon provides gemstone services worldwide, your personal information may be processed in Sri Lanka. By contacting us, you consent to the transfer of your information to Sri Lanka where our operations are based.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee 100% security.
7. Your Rights
As a visitor or customer, you have the right to:
Request access to the information we hold about you.
Request correction or deletion of your personal data.
Opt-out of communication at any time.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., gem laboratories or certification bodies). We are not responsible for the privacy practices of these websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Blu Ceylon – Fresh Leaf (Pvt) Ltd
📧 Email: info@bluceylon.com
📞 Phone: +94 70 462 5930
🌐 Website: www.bluceylon.com